Video- Online Self Service Demands - Self Service Central
 

Video- Online Self Service Demands

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By: Amy @SelfServiceCent Clark

This video does a really good job of demonstrating the need for businesses to supply quality online self-service.

I like how the video uses graphs and illustrations to present the facts about online self-service in a way that is easy to understand. It also shows just how dissatisfied customers are with online self-service and highlights some of the practices of top businesses that set them apart from their competitors.

This is a great video for thinking about what aspects of your online self-service might need improvement and how to go about making the necessary changes.

 

 

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